FAQS
We are a small dynamic team Of aviation professionals working all around the flight helmets and flight gears, selling, repairing, upgrading, refurbishing customizing nevv and used one
for pilots and companies around the world. We develop new solutions, technology, unique custom made product as flight helmet, helmet visor, flight gears, flight bags, and much more.
We are always working on new exciting aviation projects that you can’t find in any other place around the world and we are very happy to support the innovative project and the people
pushing the aviation envelope as we are doing every day.
- Promoting and spreading the pilot safety culture and the use Of proper flight gears and suitable flight helmet no matter the kind Of mission and the kind Of flight our customer are willing to do.
- Continuing developing new solution and technology to implement in the custom made product we do.
- Supporting innovative projects and people around the world willing to push aviation to new levels.
- Honesty and open approach to each customer needs and new proposed projects.
- Passion and care for details on what we do.
- uniqueness and daring to explore new solutions to elevate the products we are delivering.
- 100% custorner satisfaction.
Custom flight helmet EZE is located in the UAE but work all around the world supplying pilots with custom made products, flight helmet, and flight gear.
We don’t have a physical shop. We work with custorners around the world online using different connection methods depending on the project we are developing.
Customers are always welcome to visit us in the I-JAE with a previous contact and agreement on the visit timing.
We are serving both civil and military pilots and organizations around the world repairing, refurbishing, customizing, upgrading flight helmets and flight gear, no matter what kind of
plane our custormer flies.
We will email you the tracking information for your shipment once your order leaves our warehouse.
In case the item you purchased is out of stock or we canit fulfill the quantity you have purchased at the time you made the order, we will send you an email and offer you the chance to
have a backorder, With an expected revised delivery date, an alternative product if available, a partial shipment Of the items readily available or a possible refund. We Will keep you
updated on the order Status Via mail and all your messages are welcome at customeære@cfhelmets.com
In case the item you purchased is out of stock or we canit fulfill the quantity you have purchased at the time you made the order, we will send you an email and offer you the chance to
have a backorder, With an expected revised delivery date, an alternative product if available, a partial shipment Of the items readily available or a possible refund. We Will keep you
updated on the order Status Via mail and all your messages are welcome at customeære@cfhelmets.com
TO initiate any return, please contact us at We ask you to include in your mail your product’s serial number, a short description Of the flaw or fault, few
pictures, and the full return shipping address. We Will evaluate your case and we Will issue a returns authorization email. TO return an item it should be packed properly Custom flight
helmets could provide guidance on specific packing instructions the returning item should be in the original packaging.
If you’ve encountered a technical issue on www.cfhelmets.com or during your web surfing experience, please report it to customercare@cfhelmets.com and we’ll make sure it gets
resolved as soon as possible. Please include:
•
A screenshot Of the error if possible
The exact URL where you experienced the issue
A detailed description of what caused the error
Your browser and operating system.
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